RETURNS & EXCHANGES

SILVERSKIN RETURN POLICY

If you are not completely satisfied for any reason, we will gladly accept your return within 30 days.

Returns must be unworn, in the state you received them, and in the original packaging (including the hand tag).

The costs of the return shipment remain at your expense. As soon as we receive the return, we will refund the purchase.

HOW TO MAKE A RETURN: 

  • Print and fill out a return label 

    Click "Return order" and fill in the required fields. Enter the requested data, select the item(s) you intend to return, the preferred return method (delivery to a collection point or collection by courier at an address of your choice), and indicate the reason for the return. Then print the return label provided.

    • PACK YOUR RETURN AND ATTACH RETURN LABEL

      We encourage you to reuse the original envelope or box. Seal the package securely and apply the return label on the outside making sure to cover the original label fully.  

      • SHIP THE PRODUCTS OR HAND THEM TO THE CARRIER

        Deliver your return to the available collection point or wait for the courier to pass on the agreed date.

        • RETURN CONFIRMATION AND REFUND
        We will send a confirmation email as soon as the return has been received and processed. As soon as the item(s) have been examined by our quality control team we will proceed with the refund.